Privacy Policy

Effective Date: April 1, 2026 
Last Updated: April 1, 2026 
Carol Sheppard / Quantum Healing Arts ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert domain, e.g., quantumhealingarts.com] (the "Site") or use our services, including distance healing sessions, consultations, classes, and bookings. We comply with the California Online Privacy Protection Act (CalOPPA) and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). If you are a California resident, this policy provides details on your rights under these laws. Please read this policy carefully. By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site. 
1. Information We Collect 
We may collect personal information that identifies you as an individual or relates to an identifiable individual ("Personal Information"). This includes: 
Contact Information: Name, email address, phone number, and mailing address provided when booking sessions, signing up for classes, or contacting us. 
Service-Related Information: Details shared during consultations or sessions, such as health or wellness concerns (considered sensitive under CPRA). 
Usage Data: Automatically collected via cookies or similar technologies, including IP address, browser type, device information, pages visited, and time spent on the Site. 
Payment Information: If applicable, handled securely by third-party processors (e.g., Stripe or PayPal); we do not store full payment details. 
We collect this information directly from you, automatically through Site interactions, or from third parties (e.g., booking tools like Calendly or Acuity). 
2. How We Use Your Information 
We use your Personal Information for: 
Providing and improving our services (e.g., scheduling sessions, facilitating distance healing). Communicating with you (e.g., confirmations, newsletters if opted-in). 
Site operations and analytics (e.g., understanding usage patterns). 
Legal compliance and protection (e.g., responding to requests, preventing fraud). 
We do not sell or share your Personal Information for monetary or other valuable consideration as defined under CCPA/CPRA. 
3. How We Share Your Information 
We may share your Personal Information with:
Service providers (e.g., Zoom or Proton Meet for sessions, Google Workspace or Proton for emails) who assist us and are bound by confidentiality. 
Legal authorities if required by law or to protect rights/safety. 
We do not share with third parties for their marketing purposes without consent. 4. Cookies and Tracking Technologies 
The Site may use cookies for functionality and analytics. You can manage preferences via browser settings. Under CCPA/CPRA, closing a consent pop-up does not imply consent—we require affirmative action (e.g., "Accept"). For more, see our Cookie Policy [link if separate]. 
5. Your Rights (Including California Residents) 
Under CalOPPA, we post this conspicuous Privacy Policy. For California residents under CCPA/CPRA: 
Right to Know/Access: Request details on Personal Information collected, sources, purposes, and sharing (beyond 12 months if retained longer than 12 months, excluding data before Jan 1, 2022). Right to Delete: Request deletion of your Personal Information, subject to exceptions. Right to Opt-Out: We do not sell/share data, but you can opt-out of any future sales/sharing. Right to Correct: Request correction of inaccurate data. 
Right to Limit Sensitive Data: Opt-out of processing sensitive Personal Information (e.g., health details) beyond service provision. 
Non-Discrimination: We won't discriminate for exercising rights. 
To exercise rights, contact us at QuantumHealing@CarolSheppard.com. We verify requests (e.g., via email) and respond within 45 days (extendable to 90). Authorized agents may submit on your behalf with proof. 6. Data Security 
We use reasonable measures to protect your information but cannot guarantee absolute security. Report concerns promptly. 
7. Children's Privacy 
The Site is not for children under 13 (or 16 for sensitive data under CPRA). We do not knowingly collect their data. 
8. Changes to This Policy 
We may update this policy annually or as needed. Changes posted here with revised date. Continued use constitutes acceptance. 
9. Contact Us 
For questions contact Carol Sheppard, QuantumHealing@CarolSheppard.com 
Disclaimer 
The information and services on this Site, including distance healing, spiritual counseling, energy medicine, shamanic practices, dream work, classes, and ceremonies, are for informational and wellness purposes only. They are not intended as medical, psychological, or professional advice, diagnosis, or treatment.
Carol Sheppard is not a licensed medical professional. Results vary; no guarantees are made regarding outcomes. Consult qualified healthcare providers for medical conditions. By using the Site or services, you assume all risks and release us from liability for any claims arising from use. 
This disclaimer complies with applicable laws, including California's requirements for clear disclosures.